PRESSEMITTEILUNGEN

(pressebox) Weinheim, 27.04.2009, Frank-Peter Eid (46) has been appointed Managing Director of trans-o-flex Customer Service GmbH. Thus, after playing a decisive role in the development of trans-o-flex’s customer service since his appointment as Director Customer Service in January 2007, he has now been given the complete responsibility for this area. trans-o-flex Customer Service GmbH was established to concentrate central customer service activities in one Group company. "trans-o-flex not only offers each customer his own permanent contact person but has also installed a hotline that is operated by Customer Service GmbH to answer our recipients’ inquiries", explains Wolfgang Weber, Managing Director of trans-o-flex, to whom Eid will report directly. "All this shows the priority that customer service is given in all of our operations."

Already during his study of Law at the university in Trier, Eid worked for trans-o-flex as a driver and started his career as a permanent employee with the Weinheimbased combi-freight specialist in 1989. Since then, Eid, who has three children, took over various sales and management positions with continously increasing responsibility.Über trans-o-flex Schnell-Lieferdienst GmbH & Co. KG

trans-o-flex, based in Weinheim, South-West Germany, is a logistics group active throughout Europe. In Germany, via its express delivery service, it offers a full-coverage network for efficient and safe transport of parcels and pallets (combi-freight). Apart from its nationwide 24-hour deliveries (usual transit time) with numerous Express and added-value options such as hazardous material transport, trans-o-flex has developed the Eurodis network which provides delivery services in European countries, making trans-o-flex one of the leading combi-freight service providers in Europe. trans-oflex implements tailor-made logistics concepts and has developed numerous solutions for specific sectors, for instance for the pharmaceutical and consumer electronics / home entertainment industries. The trans-o-flex network is also able to transport hazardous goods in large quantities. Annual sales of the group, which has 1,125 employees, amounted to ? 500 million in 2008. Since June 2008 the Austrian Post (ÖPAG) has been sole shareholder in trans-o-flex. More information at www.trans-o-flex.de.

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Customer Service Activities, Decisive Role, Delivery Services, Eid, Express Delivery Service, Freight Service, Freight Specialist, Gmbh Co Kg, Group Company, Hazardous Material, Logistics Group, Management Positions, Material Transport, Oflex, Safe Transport, South West Germany, Transit Time, Value Options, West Germany, Wolfgang Weber